FAQ
Frequently Asked Questions
Yes, very likely! We ship internationally, and our online shop calculates shipping rates automatically at checkout. It’s a smooth process—just add your items and let the system do the math.
We usually ship within 2–3 business days. Delivery time depends on your location and the shipping option you choose at checkout. The email you receive with tracking information has the most reliable updates when the package is in transit.
We want you to love what you order! If something’s not quite right, please reach out.This pagehas all the particulars.
We sure do—and it’s a generous one!We like to spoil our regulars. Learn more, sign up, or log in.
Nope, we’re online-only—no storefront, just 24/7 access to crafty goodness wherever you are.
We’re always open to creative collaborations. Use our contact form to tell us what you have in mind—we’d love to hear from you!
Maybe. We receive a lot of requests for product donations, and while we can’t say yes to all of them, we do our best torotate the causes we support throughout the year. It really helps if you share how you plan to promote our products and what kind of audience or community your project will reach. We also regularly support a few charities that align with our values—you can learn more about them on our [About page].